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If you need any help or information, please complete the form below so that we can quickly get back to you.

If you remain dissatisfied with the resolution of your complaint or if your complaint was not acknowledged within 14 days. You may escalate your query to:

Complaints Resolution Desk
Office of the Secretary to the Bank, Bank of Tanzania
2 Mirambo Street, 11884 Dar es Salaam
P. O. Box 2939 Telephone: +255 22 223 3265/ +255 22 223 3246 Fax +255 (0) 22 223 4067
Email address: complaints-desk@bot.go.tz